Select the product and size, then add it to the cart. Proceed to checkout, enter your details, and confirm payment via PayPal (with connected credit card). You will receive a confirmation email.
You can only do so if the order has not yet been prepared or shipped. Contact us immediately at ecommerce@materialeultras.it with your order number and request.
Check your spam/junk folder. If you still don’t see it, contact us: your order may still be valid even if the email didn’t arrive.
Prepariamo e spediamo entro 4 giorni lavorativi dalla ricezione del pagamento.
We use GLS, BRT, DHT, UPS, FEDEX, FERCAM, TNT. We reserve the right to choose the most suitable courier for the destination.
Yes. You can enter a different shipping address from your billing address by selecting the corresponding option at checkout.
Yes. You will receive a tracking link once the order is handed to the courier.
No, we do not offer customization at this time.
Minor variations may occur due to device display and lighting during photography.
Credit cards (Visa, Mastercard, Visa Electron, Verified by Visa, Mastercard SecureCode) via PayPal.
No, cash on delivery is not available.
Yes, we use encrypted and certified systems.
Yes, within 14 days of delivery. The product must be unused, intact, and in its original packaging.
Return shipping is the customer’s responsibility.
Refunds are issued once we receive the returned item.
Yes, invoices can be issued to both private individuals and companies, by selecting the appropriate option at checkout.
You can also provide a separate shipping address if needed.
Email: ecommerce@materialeultras.it
Support hours
Mon-Fri 09:00-13:00 / 13:30-17:30
Why MATERIALE ULTRAS does it stand out from the rest?
